Privacy Policy for Alastair Grant & Co. Web Site Use

This web site is owned and operated by Alastair Grant & Co.

How we process your data

Our privacy policy relates only to information that we obtain from you. We do not pass your information to third parties. We do not pass your information to any linked web site. If you visit a web site operated by a third party through a link included on this web site, your information may be used differently by the operator of the linked web site.

The information you provide to us when using this web site will be processed for the following reasons:

• to administer an account with us;
• to process any request for advice or information to be supplied by us;
• to notify you of our bulletins, information packs and services;
• to customise this web site according to your interests;
• to comply with our statutory and regulatory obligations.

The data we collect

The type of information we will collect about you includes:

• your name and address;
• your phone number and email address;
• details about the services you specifically request;
• information you complete in relation to client surveys.

We will never collect sensitive information about you without your explicit consent.

How we store, protect and maintain your data

Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

We will keep your personal information confidential except to the extent that we are compelled to disclose it by law or to comply with an instruction of a regulatory body of competent jurisdiction.

From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to statutory requirements.

If you believe that the information we hold about you is inaccurate, or if you wish us to cease processing your data for any particular purpose or purposes, please write to us at the postal address at the foot of each page.

We appoint an Internet service provider to host our web site on our behalf. This ISP may be situated outside the European Economic Area. By agreeing to the Terms and Conditions for use of our web site you consent to any transfer of your personal information outside the European Economic Area. This may be necessary for us to achieve the purposes set out above.

The circumstances in which we may contact you

If you are an existing customer of the Alastair Grant & Co., we may contact you (including by email or telephone) to tell you about our existing or new services. If you do not want to be contacted concerning our services then please indicate so.

If you are not an existing customer, we will not contact you in the future unless you have given us your consent. The completion of any form on this site or you initiating contact with us by email, telephone or written word will constitute giving us your consent.

You may refuse any marketing communication from us in the future at any time by emailing us at: info@grantcomms.co.uk

The data we hold about you

Should you wish to obtain a copy of the personal data that we hold on you, please send an email to the following address: info@grantcomms.co.uk  As soon as we are satisfied as to your identity, we will send to you, within 40 days, a copy of the data that we hold concerning you related to this web site subject to a handling fee of £10 to cover administrative costs.

When you visit our web pages, tracking technologies may automatically record information about you. This information does not identify you personally. We automatically collect and store only the following information about your visit:

• the internet domain and IP address from where you access our web site;
• the type of browser software and operating system you use to access our web site;
• the date and time you access our web site;
• the pages you enter, visit and exit on our web site.

We use this information to help us identify click stream patterns, to improve our web site, and to learn about the number of visitors to our web site and the types of technology our visitors use. We use this information only to ensure that our web pages stay compatible with a selection of browsers and systems and thereby to ensure that the pages appeal to a wide audience. We do not track or record information about individuals and their visits.

Cookies

A cookie is a text file saved on your computer by your browser to store certain types of data that you are using on the web site. The Alastair Grant & Co. website does not use cookies.

Complaints

If you have a complaint regarding any breach of this privacy policy, please contact us at the address on out contact page. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of this review.

Alastair Grant & Co.
March 2007